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Available courses

Cisco & CompTia A+ IT Essentials Course Content + Extra Resources

SECFND Exam 210-250 - Understanding Cisco Cybersecurity Fundamentals
https://learningnetwork.cisco.com/community/certifications/ccna-cyber-ops/secfnd

Cloud+ CV1-002


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Exam AZ-300: Microsoft Azure Architect Technologies

Candidates for this exam are Azure Solution Architects who advise stakeholders and translates business requirements into secure, scalable, and reliable solutions. Candidates should have advanced experience and knowledge across various aspects of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data management, budgeting, and governance. This role requires managing how decisions in each area affects an overall solution. Candidates must be proficient in Azure administration, Azure development, and DevOps, and have expert-level skills in at least one of those domains.  Less

Fulfills the requirements for: Microsoft Certified: Azure Solutions Architect Expert

Related exam: Exam AZ-301

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Microsoft Certified: Azure Administrator Associate

Azure Administrators implement, monitor, and maintain Microsoft Azure solutions, including major services related to compute, storage, network, and security. Learn more about changes to this certification that take effect on May 1, 2019.

Required exams: Exam AZ-100 and Exam AZ-101, or Transition Exam AZ-102.

Optional prerequisite: 1 exam | See details

Prerequisite for: Microsoft Certified: Azure DevOps Engineer Expert

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Exam AZ-103: Microsoft Azure Administrator

Starting on May 1, 2019, you will only need to pass one exam—AZ-103: Microsoft Azure Administrator—to earn this certification. This new exam combines the skills covered in AZ-100 and AZ-101, with the majorityof the new exam coming from AZ-100.

Candidates for this exam are Azure Administrators who manage cloud services that span storage, security, networking, and compute cloud capabilities. Candidates have a deep understanding of each service across the full IT lifecycle, and take requests for infrastructure services, applications, and environments. They make recommendations on services to use for optimal performance and scale, as well as provision, size, monitor, and adjust resources as appropriate.

Candidates for this exam should have proficiency in using PowerShell, the Command Line Interface, Azure Portal, ARM templates, operating systems, virtualization, cloud infrastructure, storage structures, and networking. Less

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Microsoft Certified Azure Fundamentals

Prove that you understand cloud concepts, core Azure Services, Azure pricing and support, and the fundamentals of cloud security, privacy, compliance, and trust.

Required exam: Exam AZ-900

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Exam AZ-900: Microsoft Azure Fundamentals

This exam is designed for candidates looking to demonstrate foundational level knowledge of cloud services and how those services are provided with Microsoft Azure. The exam is intended for candidateswith non-technical backgrounds, such as those involved in selling or purchasing cloud based solutions and services or who have some involvement with cloud based solutions and services, as well as those with a technical background who have a need to validate their foundational level knowledge around cloud services. Technical IT experience is not required however some general IT knowledge or experience would be beneficial.

This exam can be taken as an optional first step in learning about cloud services and how those concepts are exemplified by Microsoft Azure. It can be taken as a precursor to Microsoft Azure or Microsoft cloud services exams. While it would be a beneficial first step, validating foundational level knowledge, taking this exam is not a pre-requisite before taking any other Azure-based certifications. Less

Fulfills the requirements for: Microsoft Certified Azure Fundamentals

Exam AZ-100: Microsoft Azure Infrastructure and Deployment


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Exam AZ-101: Microsoft Azure Integration and Security

Part of the requirements for: Microsoft Certified: Azure Administrator Associate
Related exams: Exam AZ-100 or Transition Exam AZ-102

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Exam MS-500: Microsoft 365 Security Administration

Candidates for this exam implement, manage, and monitor security and compliance solutions for Microsoft 365 and hybrid environments. The Microsoft 365 Security Administrator proactively secures M365 enterprise environments, responds to threats, performs investigations, and enforces data governance. The Microsoft 365 Security Administrator collaborates with the Microsoft 365 Enterprise Administrator, business stakeholders, and other workload administrators to plan and implement security strategies and ensures that the solutions comply with the policies and regulations of the organization.

Candidates for this exam are familiar with M365 workloads and have strong skills and experience with identity protection, information protection, threat protection, security management, and data governance. This role focuses on the M365 environment and includes hybrid environments. MORE

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Microsoft 365 Certified: Security Administrator Associate

Microsoft 365 Security Administrators proactively secure M365 enterprise and hybrid environments, implement and manage security and compliance solutions, respond to threats, and enforce data governance.

Required exam: Exam MS-500

Optional prerequisite: 1 exam | See details

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Exam MS-101: Microsoft 365 Mobility and Security

Candidates for this exam are Microsoft 365 Enterprise Administrators who take part in evaluating, planning, migrating, deploying, and managing Microsoft 365 services. They perform Microsoft 365 tenantmanagement tasks for an enterprise, including its identities, security, compliance, and supporting technologies.

Candidates have a working knowledge of Microsoft 365 workloads and should have been an administrator for at least one Microsoft 365 workload (Exchange, SharePoint, Skype for Business, Windows as a Service). Candidates also have a working knowledge of networking, server administration, and IT fundamentals such as DNS, Active Directory, and PowerShell. MORE

Part of the requirements for: Microsoft 365 Certified: Enterprise Administrator Expert

Related exam: Exam MS-100

Exam 70-417 Upgrading Your Skills to MCSA Windows Server 2012:
https://www.microsoft.com/en-ca/learning/exam-70-417.aspx

Educational Science Theories For New Age Learning Methodology Using Modern Technology, Communications & Collaboration Styles 

Learn About How To Use & Administer Moodle

TARGET AUDIENCE
Customer service professionals providing technical support or service, on-site or by way of call center or email.

COURSE OBJECTIVES
Upon successful completion of this course, students will be able to:
- meet the customer.
- diagnose the customer's issue.
- deliver solutions.

The Information Technology Infrastructure Library Foundation Certificate in IT Service Management

https://www.axelos.com/certifications/itil-certifications/itil-foundation-level

https://en.wikipedia.org/wiki/ITIL